Greenwave Healthcare Ltd. (“Greenwave Healthcare,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website:
1. Information We Collect
We may collect information that you voluntarily provide to us when you contact us, request a quote, submit an inquiry, or use our website.
This information may include:
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Name
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Company Name
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Business Email Address
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Phone Number
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Job Title / Role
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Business or Mailing Address
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Product or compound requirements
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Information provided in your message or inquiry
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Any other information you voluntarily provide
Our website’s contact and inquiry forms may request business contact information and details about your pharmaceutical requirements.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited
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Date and time of your visit
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Referring website
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General website usage information
This information may be used to maintain website security, improve website performance, and understand how visitors use our website.
3. How We Use Your Information
We may use the information we collect to:
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Respond to your inquiries
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Process quote and product requests
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Provide information about our products and services
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Understand your pharmaceutical sourcing requirements
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Communicate with you regarding your inquiry
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Provide business and customer support
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Improve our website and services
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Maintain website security
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Prevent unauthorized activity or misuse
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Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and website functionality.
Cookies may help us:
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Understand website traffic
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Analyze website performance
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Improve website functionality
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Remember certain preferences
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Maintain website security
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
5. Third-Party Services
We may use third-party service providers to support the operation and functionality of our website.
These services may include:
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Website hosting
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Website analytics
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Security services
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Contact and form-processing services
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Communication services
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Mapping services
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Other website-related technologies
Our website currently includes Google Maps functionality. Third-party services may collect or process information according to their own privacy policies and terms.
We recommend reviewing the privacy policies of third-party services that you access through our website.
6. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.
However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the Internet.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information when reasonably necessary with:
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Service providers who support our business
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Website hosting and technology providers
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Analytics and security providers
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Professional advisors
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Government or regulatory authorities where legally required
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Other parties where you have provided consent
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Parties involved in a business transaction where permitted by law
We only share information where reasonably necessary for the relevant business, legal, or operational purpose.
8. Business and Confidential Information
Greenwave Healthcare works with pharmaceutical manufacturers, procurement teams, technical professionals, and other business users.
If you submit information through our website, please avoid providing confidential, proprietary, or trade-secret information unless specifically requested and appropriate arrangements have been established.
Submitting information through a website form does not automatically create a confidential, contractual, supplier, or business relationship with Greenwave Healthcare.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Fulfill the purpose for which it was collected
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Respond to your inquiry
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Maintain business records
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Meet legal or regulatory requirements
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Resolve disputes
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Protect our legal rights
When information is no longer required, we may securely delete, destroy, or anonymize it, subject to applicable legal requirements.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Ask questions about how your information is collected or used
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Withdraw consent where applicable
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Submit a privacy-related complaint
We may request information necessary to verify your identity before processing a privacy request.
11. Children’s Privacy
Our website is intended primarily for businesses, pharmaceutical manufacturers, professionals, and other adult users.
We do not knowingly collect personal information from children through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Links to Other Websites
Our website may contain links to third-party websites.
Greenwave Healthcare is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to request access to your personal information, or have a privacy-related concern, please contact us.
Greenwave Healthcare Ltd.
23394 Fisherman Rd
Maple Ridge, BC V2W 1B9
Canada
Phone: +1-236-258-8899
Email: healthcare@gwgc.ca
Website: https://greenwavehealth.ca/
